F.A.Q

Frequently Asked Questions (FAQ)

Store Name: MESAM LTD
Email: support@mesamltd.shop

Phone: +44 1227 865500

1. What products do you sell?

We specialize in high-quality and stylish shoe cabinets, designed to keep your home organized and tidy.

2. Do you offer free shipping?

Yes! We provide free shipping for all orders within the United Kingdom. No hidden charges.

3. How long does delivery take?

Orders are usually processed within 1–2 business days and delivered within 3–7 business days across the UK.

4. Can I return my order?

Yes, you can return your shoe cabinet within 30 days of receiving it, as long as it is unused, in its original packaging, and in the same condition as received. Please check our Return and Refund Policy for details.

5. How do I request a return or exchange?

Please contact us at support@mesamltd.shop 
or call +44 1227 865500 with your order details, and our team will assist you.

6. Do you ship internationally?

Currently, we only ship within the United Kingdom.

7. How can I track my order?

Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.

8. What if my shoe cabinet arrives damaged?

If your item arrives damaged or defective, please contact us immediately with photos, and we will arrange a replacement or refund.

At MESAM LTD, we are committed to providing you with high-quality shoe cabinets and considerate services, and welcome your purchase!